Contact information

Last updated: August 3, 2026

Need assistance with an order, product, size, payment, delivery, return, or another store-related question? The Nexvora customer-support team is available to help.

Contact Details

Business Name

Nexvora

Support Email

YOUR-SUPPORT-EMAIL

Customer-Service Phone

YOUR-PHONE-NUMBER

Support Hours

Monday to Friday
9:00 AM to 5:00 PM Eastern Time

We aim to respond within 1–2 business days. Response times may be longer during weekends, holidays, sales, or other high-volume periods.

Business Address

Nexvora
YOUR LEGAL BUSINESS ADDRESS
CITY, STATE ZIP CODE
United States

This is our business-contact address. Do not send returns to this address unless our customer-support team has confirmed it as the correct return location.

Order Support

When contacting us about an existing order, please include:

Your full name
Your order number
The email address used at checkout
The product involved
A clear explanation of your question or issue

Damaged, Defective, or Incorrect Items

Include your order number and clear photographs of the product, product label, shipping packaging, and any visible damage or defect.

Returns

Before sending an item back, contact our support team and review our Return and Refund Policy.

Returns sent without prior approval or to an unconfirmed address may not be accepted. Read our Return and Refund Policy .

Privacy Requests

To ask a privacy question or submit an eligible request concerning your personal information, email YOUR-SUPPORT-EMAIL with the subject line “Privacy Request.” We may need to verify your identity before completing the request.